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Secure Development on Pantheon Doc Update #10257

Description

@carl-alberto

Re: Secure Development on Pantheon

Priority: Low/Medium/High (choose one, remove the other options)

Issue Description:

Clarify that Secure Runtime Access (SRA) does not apply to Redis / Object Cache

Description

This PR clarifies the scope of Secure Runtime Access (SRA) in the documentation and adds an FAQ entry explaining that SRA restrictions apply specifically to MySQL/database access, Git, and SFTP, and do not apply to Redis (Object Cache).

Motivation / Context

Customers enabling SRA have asked whether Redis traffic is gated behind SRA tunnels/session requirements. Clarifying this upfront prevents confusion during security audits, compliance checks, and launch readiness reviews.

Proposed Changes

  • Added an FAQ item under the Secure Runtime Access / Secure Integration FAQ section clarifying that Redis is an ephemeral in-memory cache secured via per-binding password authentication (AUTH) and dynamic ports, not SRA SSH tunneling.

Related Issues / Tickets

  • Relates to customer inquiries regarding SRA scope and Redis connectivity.

Activity

  1. added
    Source: CSEContribution from Customer Success Engineers
    Source: PantheorContribution from within Pantheon, unspecified team
    on Sep 16, 2026
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    Source: CSEContribution from Customer Success EngineersSource: PantheorContribution from within Pantheon, unspecified team

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