This is the android application that created to make the troubleshooting tickets to resolve quickly by the admin of the organization. So, the users can be get the solutions from the admin more faster its advanced than the emailing system the tools& technologies used in the app are Java (OOP concepts) Array, Lists Data structures and Firebase Authentication, database, storage developed on Android Studio Q version.. you can see this project by the link here for demo https://youtu.be/Pv4gkH3kB-I