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This repository was archived by the owner on May 2, 2020. It is now read-only.
This repository was archived by the owner on May 2, 2020. It is now read-only.

Feature Request: Stat tracking. #3

Description

@CyberSecGuy

Background: My staff team is rewarded based on how many tickets they are completing. I am utilizing linux shell scripting and a very sensitive script to pull this information out of server logs. With recent additions to the server, I am no longer able to use this (nor fix this.) I'd like a feature added that logs how many, per week, each mod is claiming and completing.

Basic:
When closing a claimed ticket, have a plugins/MonsterTickets/Mods/locknlol.txt track how many tickets he has completed on a 7 day basis. Starting on X day specified or how ever you wish. An example:

locknlol.txt
7-23-2012 - Present: 16 Tickets
7-15-2012 - 7-23-2012: 42 Tickets
7-8-2012 - 7-15-2012: 32 Tickets

More Advanced:
Same concept, but MySQL support to integrate into an online web stat tracking page.

This will allow my staffing team to be evaluated regularly, which will provide them a reason to continue to give excellent service. In addition it will allow my staffing team to find dead weight and release them from the staff project.

Thanks,

  • Locknlol, Lead Server Administrator, MooseValley.net

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