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**store.xrmtoolbox.com not resolving (DNS) — Tool Library fails to initialize** #1458
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I'm also affected by this - really need to install some tools!! |
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I'm affected too, as are many of my colleagues. The website itself is accessible, but it takes a very long time to load before anything appears on the screen. |
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XrmToolBox is showing "Tool Library initialization failed" on startup. I've traced this to
store.xrmtoolbox.comfailing to resolve via DNS — this appears to be a problem with the domain itself, not a local network/proxy/firewall issue.Steps to reproduce
Troubleshooting done
I initially suspected this was a corporate network/DNS block on my end, so I tested from multiple angles:
nslookup store.xrmtoolbox.comon my corporate network → NXDOMAIN (non-existent domain)www.xrmtoolbox.com(the main site) resolves and loads fineThis strongly suggests the DNS record for the
storesubdomain specifically has lapsed or been misconfigured, since it's failing globally and not just on networks with corporate filtering.Expected behavior
store.xrmtoolbox.comshould resolve and the Tool Library should load normally, as it did a few days ago.Environment
Happy to provide additional diagnostics (traceroute, DNS trace, etc.) if helpful. Flagging this since it looks like an infrastructure/DNS issue on the store subdomain rather than anything client-side.
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